Service Management: Schedule service calls and set up service orders, and track repair parts and supplies.
Workflow: Set up and use workflows that connect tasks performed by different users or by the system, such as automatic
posting. Requesting and granting approval to create or post documents are typical workflow steps.
Exchanging Data Electronically: Enable users to exchange data with external sources during daily tasks, such
as sending/receiving electronic documents, importing/exporting bank files, and updating currency exchange rates.
Incoming Documents: Record external documents in Business Central, including their file attachments, and
then manually create the related documents or automatically convert the files to electronic documents.